Job Requirements Role/ Job Title: Acquisition Process Officer

Function/ Department: Branch Banking

Job Purpose: The role entails driving the process pertaining to account opening and customer service process for the Corporate Salary segment in a branch/region contributing to the larger branch banking channel objectives. The role bearer would be responsible for ensuring high process efficiencies and best in-class customer experience.

Roles & Responsibilities:
Process forms for account opening and close the service requests for Corporate Salary segment with “First Time Right” approach and keeping errors within acceptable norms
Assisting in timely resolution of queries/discrepancies raised by stakeholders
Aligning with the Channel Partners to highlight & resolve discrepancies, if any, at the earliest to ensure smooth client onboarding




Ensuring adherence to banking regulations & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc.
Assist Acquisition Process Manager in spearheading initiative to reduce operational costs and drive strategies to increase profitability
Being regularly updated on products, policy and competition
Ensure compliance to internal guidelines and regulations

Education Qualification: Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 0 to 2 years of relevant experience

📌 Acquisition Process Officer Gurugram
🏢 IDFC FIRST Bank
📍 Gurugram