Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IS Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. This position works in a multi-disciplinary workplace that requires excellent communication skills and problem-solving abilities.
The IS Analyst design system components, write specifications, define solutions, perform system build and create system level documentation.
Primary Responsibilities
Responsible for the day-to-day operations of non-clinical applications including design, build, test, and maintenance. This ranges from small service requests to larger project implementations.
Responsible for assisting with system troubleshooting, implementations, and software updates.
Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable.
Coordinates tasks departmental/interdepartmentally to support non-clinical applications.
Works in a multidisciplinary environment to help maintain a reliable and functional software application.
Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures.
This position has an on-call rotation schedule that requires immediate off-hours response.
Actively maintains education and cross-training on all departmental areas of expertise.
Required Qualifications
6+ years of IT experience
Robust critical thinking and analysis skills
Business acumen. Understand operational workflows supported by applications
Good communication/collaboration/team skills
Experience learning new applications and adapt quickly when given new assignments
Applications
Primary: Salesforce Health Cloud
Secondary: Salesforce Marketing Cloud
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.