07 Aug
|
VRSamadhan
|
Thane
Sales Strategy Development: Collaborate with the Manager to develop and implement sales strategies aligned with organizational objectives and client requirements.
Team Leadership: Provide guidance, support, and coaching to the sales team to achieve individual and collective targets. Foster a high-performance culture and ensure team morale remains high.
Sales Performance Monitoring: Monitor sales metrics, analyze performance data, and generate reports to track progress towards goals. Take proactive measures to address any deviations and optimize performance.
Client Relationship Management: Build and maintain robust relationships with clients to understand their needs, address concerns, and identify opportunities for upselling or cross-selling BPO services.
Training and Development:
Conduct regular training sessions to enhance the sales team's product knowledge, sales techniques, and customer service skills. Ensure continuous learning and development to drive qualified growth.
Process Improvement: Identify areas for process improvement within the sales cycle and implement effective solutions to streamline operations, improve efficiency, and enhance customer experience.
Collaboration: Work closely with other departments such as operations, marketing, and finance to align sales initiatives with overall business objectives and facilitate smooth coordination.
📌 Assistant Manager Bpo Thane
🏢 VRSamadhan
📍 Thane