1) Call Centre & Lead Management
Manage the entire Lead Management Call Centre operations, ensuring optimal call centre manpower productivity.
Drive day-to-day Call Centre activities and implement recent initiatives to improve performance.
Coordinate with the IT team on current initiatives and system-related projects.
Ensure quality lead generation and conversion.
2) Campaign Management
Plan, execute and monitor Inbound & Outbound calling campaigns, and digital campaigns through SFMC — across Text Message, WhatsApp, Voice Bot, Interactive Voice (IVR), and Emailer — to maximise lead generation & conversion.
Track campaign performance basis data analytics and refine strategy accordingly.
📌 Assistant Manager – Call Centre And Campaign Hyderabad Secunderabad
🏢 Talent Leads Consultants
📍 Secunderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.