Core Responsibilities (Managed Services Reality)

Architecture & Service Design
Define standard reference architectures for managed firewall, SD-WAN, VPN, WAF, and load-balancing services.
Design multi-tenant, scalable, repeatable architectures across customers.
Own HLD/LLD templates used by delivery and operations teams.
Ensure architectures align with SLA, RTO, RPO, and supportability constraints.

Platform Ownership (Critical)
Act as technical owner for:
Palo Alto (NGFW, Panorama, VM-Series)
Fortinet (FortiGate, FortiManager, FortiAnalyzer, SD-WAN)
F5 BIG-IP (LTM, ASM/WAF, APM)
Define:
HA standards
Upgrade and patching strategy
Backup and rollback models
Eliminate snowflake deployments.

Operations & Escalation
Serve as escalation point (L3) for complex incidents.
Perform root cause analysis (RCA) for P1/P2 incidents.
Fix architecture-level problems, not symptoms.
Reduce recurring incidents through design correction.

SLA & Service Governance
Design services to meet or exceed SLAs (availability, latency, security).
Define KPIs and SLOs for network and security services.
Participate in:
Service reviews
Incident reviews




Customer technical governance calls

Multi-Customer & Multi-Vendor Complexity
Handle dozens of customer settings with different constraints.
Design coexistence of Palo Alto + Fortinet + F5 in shared environments.
Balance security, cost, and operability not vendor purity.

Cloud & Hybrid (Mandatory)
Architect managed security services across:
AWS, Azure, GCP
Design:
Hub-and-spoke / transit architectures
Secure cloud connectivity (IPsec, SSL, Direct Connect / ExpressRoute where applicable)
Integrate cloud-native services with Palo Alto VM-Series, FortiGate VM, F5 VE.

Required Experience (Hard Filters)

You must have:
10+ years in network/security engineering
5+ years in managed services or MSP workplace
Proven ownership of 247 production environments
Deep hands-on experience with:
Palo Alto Networks
Fortinet
F5 BIG-IP
Robust routing expertise: BGP, OSPF
Real-world troubleshooting experience under SLA pressure

Certifications (Strongly Preferred):
PCNSE
NSE 7 / NSE 8
F5-CA / F5-CTS

📌 Network Architect Asm Ltm & Palo Alto With Cloud Experience Pune
🏢 Pansoft Data Solutions
📍 Pune