Boost your career prospects in Patient Calling with MBW RCM, one of the fastest-growing offshore medical billing companies. At MBW, normal is truly boring and provide you exciting opportunities to learn and work with your customer to grow your career. Our remuneration is in line with industry standards along with attractive advantages.
Responsible for resolving escalated cases
Review the claim allocated and check the status by calling the payer or through IVR /Web Portal
Ask a series of relevant questions depending on the issue with the claim and record the responses
Prepare call notes, initiate or execute the corrective measures by sending necessary documents to Payers
Take appropriate action and post the notes on the customer’s revenue cycle platform
Use appropriate client-specific call note standards for documentation




Perform aging analysis, understand days in A/R, top reasons for denials and provide reports to clients as needed
Adhere to MBW’s information security guidelines
Be in the center of ethical behavior and never on the sidelines

Desired Candidate Profile
Should have at least 1 – 4 years of experience as an AR Analyst/ Caller
Valuable knowledge of revenue cycle and denial management concept
Positive attitude to solving problems
Ability to absorb client’s business rules
Knowledge of generating the aging report
Robust communication skills with a neutral accent
Graduate degree in any field

📌 Ar Executive Patient Calling Night Shift Chennai Chennai Metropolitan Area (India)
🏢 MBW Rcm
📍 India