Company Description Orchha Palace and Resorts offers a luxurious and sophisticated hospitality experience, blending up-to-date elegance with timeless charm. Guests enjoy refined accommodations, impeccable service, and carefully curated amenities in a serene setting.

The property is known for its exquisite dining options and attention to detail in every aspect of the guest experience. Team members are encouraged to create memorable stays where comfort, style, and personalized service are central to each visit.

Role Description The Assistant Front Office Manager is a full-time, in office role based at Orchha Palace and Resorts in Orchha. This position supports the Front Office Manager in overseeing daily front office operations, including guest check-in and check-out, reservation management, and lobby supervision.

The role involves coordinating with housekeeping and other departments to ensure rooms and public areas meet brand standards, while resolving guest inquiries and service issues promptly and professionally.

The Assistant Front Office

Manager monitors front desk staff performance, assists with scheduling and training, maintains front office records,



and helps implement procedures that enhance guest satisfaction and operational efficiency.

Qualifications
Candidates should possess strong Front Office and Office Administration skills, including handling reservations, check-ins, check-outs, and maintaining accurate records.
Candidates should possess excellent Customer Service and Customer Satisfaction skills, with the ability to manage guest concerns and deliver a welcoming, professional experience.
Candidates should possess effective Communication skills, both verbal and written, for interacting with guests, colleagues, and management.
Previous experience in hotel front office operations or hospitality management is preferred.
Ability to lead and motivate a team, multitask under pressure, and maintain a calm, courteous demeanor in a rapid-paced environment.
Working knowledge of hotel property management systems and basic computer applications is an advantage.
Relevant diploma or degree in Hospitality Management, Business Administration, or a related field is beneficial.

📌 Assistant Front Office Manager Orchha (India)
🏢 Orchha Palace and Resorts
📍 India