Position Description

We are currently seeking an (Digital) Ad Operations Specialist to join our sales and product development team in further growing the XPO platform where your primary responsibility will be working closely with the sales team to serve our customers.

The ideal candidate is a customer-focused, multi-tasking individual that thrives in a rapid-paced environment. You are goal-oriented, driven and enjoy being the go-to person for training, product knowledge and getting things into order. You shall be the point of exchange for our customers, sales and operation teams.

Key Responsibilities
Work with clients to identify requirements. Develop a critical understanding of clients and partners business and their objectives
Manage the overall expectation, needs and progress of the assigned clients accounts
Assist in customers understanding of the XPO platform
Participate in cross-functional collaboration for customer and sales support
Coordinate work plan closely with the client, operational and technical teams to ensure successful and timely campaign delivery
Coordinate with our sales team to review results and new strategy proposals with clients for the next campaigns, and to provide timely feedback
Prioritize tasks to meet multiple deadlines





Desired Skills and Experience
1 year to 3 years of working experience in digital media and/or IT preferred
Good Command on Excel
Advance Excel
Passionate about and have a good understanding/appreciation of the Web, technology, media and advertising field
Strong commitment to quality customer service with valuable interpersonal skills, initiative and prompt follow-through
Able to learn and operate software tools
Creative and analytical in understanding customers needs to deliver them satisfying solutions
Able to prioritize and handle multiple tasks allocated
Able to work under pressure in a dynamic and fast-paced environment
Good knowledge and interest in the latest industry trends, technology solutions and best practices
Valuable command of written and communication in English
Possess at least a Diploma in any field, preferably in media, mass communication or IT related

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Junior Ad Operations Strategist Pune
🏢 KNOREX
📍 Pune