One of our B2C portfolio companies is looking for a Business Head to join them in a critical role to oversee the operational, financial, and customer experience performance across multiple locations.

Responsibilitie
sOwn the P&L; of the entire business — driving revenue growth while maintaining cost disciplin
ePerformance of all outlets — at an outlet, and cluster level - ensuring consistency, efficiency, and high-quality delivery Growth of service vertical
sCustomer journey — ensuring seamless engagement and trusted service across touchpoint
sOperational systems that scale — building clarity, rhythm, and structure for a multi-location organisatio
nFinancial governance - ensure financial discipline and minimise operational inefficiencie
sTeam alignment and execution across outlet operations and business verticals to deliver outcomes reliabl

y Qualificatio
ns10 to 12 years of experien




ceSomeone who has led multi-location businesses or scaled large consumer-facing operatio
nsSomeone with robust commercial thinking, operational rigour, and team leadersh
ipSomeone who enjoys being on the ground and building systems that make teams effecti
veSomeone who wants to take ownership of a high-impact business function in a quick-growing healthcare bra
ndPrior experience in a fertility, pediatrics, optical, oncology, dialysis, or other specialized medical structure will be a big advanta
geTechnology or Start-up experien

ce Please apply to this role directly on LinkedIn. This is the only way to be considered for this role. Please do not DM any of our stakeholders about this positi

on.

📌 Business Head Early Stagec Portfolio Company Mumbai
🏢 Peak XV Partners
📍 Mumbai