Role & responsibilities
Handle outbound international calls professionally and provide excellent customer service.
Engage with prospective clients and convert inquiries into business prospects.
Qualify business leads through outbound calls and follow-up activities.
Build and maintain solid relationships with clients.
Prepare and send qualified business proposals and quotations.
Achieve individual and team sales targets.
Maintain accurate records of customer interactions in CRM.
Collaborate with internal teams to ensure seamless customer onboarding.
Required Skills
Excellent communication in English.
Strong communication, negotiation, and interpersonal skills.
Experience handling international customers.
Ability to understand customer requirements and provide suitable solutions.
Basic knowledge of MS Office and CRM tools.
Ability to work in rotational shifts, including night shifts.
Eligibility
Experience: 35 years in International Voice Process / Business Development / Telemarketing / Sales.
Qualification: Any Diploma, UG, or PG degree.
Experience in BPO, International Sales, Lead Generation, or Business Development is preferred.