We are hiring energetic and customer-focused individuals to join our Domestic BPO team in Viman Nagar, Pune.
As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with inquiries, complaints, and support via phone.

Key Responsibilities:
Handle inbound customer calls for queries, complaints, or product/service support.
Resolve issues efficiently and provide accurate information.
Maintain customer satisfaction through effective communication and problem-solving.
Record and update customer interactions in the CRM system.
Escalate unresolved issues to appropriate internal teams.
Meet daily and monthly targets (call volume, resolution, satisfaction, etc.).

Required Skills:
Valuable communication skills in English.
Basic computer knowledge (typing, CRM usage, data entry).
Polite, patient, and customer-oriented approach.
Ability to work in a rapid-paced workplace.

Qualifications:
Minimum HSC (12th pass); graduates preferred.
Prior experience in a call center is an advantage but not mandatory.
Freshers are welcome.
Shift: Day Shift for female (Domestic)
Education: HSC (12th Pass) / Graduate Language
Requirement: English

📌 Customer Care Executive Domestic Pune
🏢 Apex One
📍 Pune