CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound - Handle inbound customer interactions related to credit card services in a customer experience center.
Provide support and resolution for customer queries and issues via contact center operations.
Work in a structured setting focused on delivering quality customer service.
Role requires good communication and problem-solving skills to assist credit card customers effectively.
Likely involves working with CRM tools and following standard operating procedures for customer handling.
The position is based in Bengaluru, indicating a fixed location work setting.
Suitable for candidates with prior experience in customer service or contact center roles, especially in financial services.
Emphasis on inbound call handling, requiring patience and customer-centric approach.
May require adherence to company policies and compliance standards related to credit card services.
Chance to work in a reputed customer experience center with focus on credit card customer support.

📌 Customer Experience Center Officer Inbound Credit Card Support Hosur (India)
🏢 Kotak Mahindra Bank
📍 India