07 Aug
|
Kotak Mahindra Bank
|
Noida
07 Aug
Kotak Mahindra Bank
Noida
Sky Service Potential-SME-Customer Experience Center-Contact Centre Inbound - Handle inbound customer interactions at the Customer Experience Center, focusing on Small and Medium Enterprises (SME) clients.
Provide excellent customer service by addressing queries, resolving issues, and ensuring customer satisfaction.
Work within a contact centre workplace, managing calls efficiently and professionally.
Collaborate with team members to maintain service quality and meet performance targets.
Adapt to agile customer needs and maintain a positive attitude in a quick-paced setting.
Utilize communication skills to effectively engage with customers and provide solutions.
Follow organizational protocols and guidelines to ensure compliance and data security.
Support continuous improvement initiatives to enhance customer experience and operational efficiency.
📌 Customer Experience Executive Inbound Contact Centre Noida
🏢 Kotak Mahindra Bank
📍 Noida