Contact riders via phone calls, WhatsApp, and other communication channels regarding overdue payments.
Follow up regularly to ensure timely recovery of outstanding dues.
Coordinate with riders to resolve payment-related queries and provide appropriate solutions.
Maintain accurate records of recovery status, payment commitments, and customer interactions.
Prepare daily and monthly recovery reports and update records in the system.
Achieve assigned recovery targets while maintaining professionalism.
Coordinate with the Operations and Accounts teams for payment reconciliation and issue resolution.
Robust communication, negotiation, and convincing skills.
Strong knowledge of MS Excel and Google Sheets for reporting and record management.
Valuable analytical, follow-up, and problem-solving abilities.
Ability to handle difficult conversations professionally and maintain positive customer relationships

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits
Adaptable schedule
Paid sick time
Paid time off
Provident Fund
Work from home

Work Location: In person

📌 Debt Recovery Officer Surat
🏢 EVIFY LOGITECH
📍 Surat