About Zippee:
Zippee is building India's leading Quick Commerce Logistics network for consumer brands.
Brands connect their online stores to Zippee and unlock 30-minute, same-day, and next-day delivery through our nationwide dark store network.
We're backed by leading founders and investors including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (EaseMyTrip).

Role & responsibilities
We're looking for a passionate Customer Success Executive to onboard and support India's leading marketplaces and D2C brands on Zippee, Gurugram.
Manage Brand onboarding and build strong brand relationships.
Coordinate end-to-end dark store setup and launch across different cities.
Travel extensively for site visits, store launches, and operational support.
Work closely with Operations, Tech, Procurement, and other teams to ensure smooth execution.




Resolve brand queries and ensure a seamless customer experience.
Track project progress, maintain reports, and ensure timely completion of tasks.

Preferred candidate profile
Bachelor's degree in any discipline.
0 - 3 years of experience in Customer Success, Operations, Project Coordination, or Client Servicing.
Excellent communication and stakeholder management skills.
Proficiency in MS Excel/Google Sheets.
Comfortable with frequent travel across India.
Ability to work in a rapid-paced startup setting.
NOTE: You must have your own laptop.

What you will get:
High ownership and steep learning curve with direct exposure to leading Marketplaces/Qcomm platforms and D2C brands.
Quick-track growth opportunities.
Annual company retreat.

📌 Customer Success Executive Gurugram
🏢 Zippee
📍 Gurugram