Job Summary

We are looking for a dedicated and customer-oriented Customer Support Executive to join our team. The ideal candidate will be responsible for delivering exceptional customer service by handling inquiries, resolving concerns, and ensuring a seamless customer experience. If you enjoy communicating with people and solving problems, we'd love to hear from you.

Key Responsibilities
Respond to customer queries through calls, emails, and chat in a professional and timely manner.
Assist customers with order-related concerns, product information, returns, refunds, and issue resolution.
Maintain a positive and empathetic approach while interacting with customers.
Record customer interactions and update internal systems accurately.
Coordinate with internal teams to ensure prompt resolution of customer concerns.
Follow up on pending cases and ensure customer satisfaction.
Escalate complex issues to the appropriate department when required.




Contribute to improving customer service processes and overall customer experience.

Eligibility
Bachelor's degree in any discipline.
Freshers are welcome to apply.
Prior experience in customer support, customer service, or a similar role will be an added advantage.
Excellent verbal and written communication skills.
Valuable problem-solving and interpersonal skills.
Basic knowledge of MS Office and email communication.
Ability to work in a rapid-paced environment and handle multiple tasks efficiently.

What We Offer
Market-competitive salary with performance-based growth.
Comprehensive training and continuous learning opportunities.
Friendly and collaborative work environment.
Career advancement prospects based on performance.

Pay: ₹13,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive Cse Indore
🏢 Vriddhe Business Solution
📍 Indore