Description

Snapmint is looking for a motivated Customer Support Executive to join our dedicated team in Jaipur. This full time, on-site position offers an excellent prospect for entry-level professionals to kickstart their careers in the financial services industry.

As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction by providing timely assistance and resolving queries related to our financial products. Your contributions will help enhance our service quality and strengthen our customer relationships, aligning with Snapmint's commitment to exceptional service.

We offer a competitive salary range of ₹13,000 - ₹21,000 monthly, along with a supportive work environment focused on your professional growth and development.

Responsibilities
Assist customers with inquiries and provide accurate information
Resolve issues and complaints in a timely manner




Maintain a high level of customer satisfaction
Document customer interactions and follow up as needed
Collaborate with team members to improve service processes
Stay updated on product knowledge and services
Participate in training sessions to enhance skills
Provide feedback on common customer issues to management

Requirements
Graduation is Mandatory
Solid communication skills, both verbal and written
Customer-oriented mindset with a passion for helping others
Ability to handle multiple tasks and prioritize effectively
Proficient in using computers and basic software applications
Max Age is 28
Willingness to learn and adapt in a quick-paced environment
Previous experience in customer service is required

📌 Customer Support Executive Jaipur (India)
🏢 Snapmint
📍 India