Qualification

Graduate

Desired Experience

6 - 8 Yrs

Key Area Of Work
Maintain and update daily/weekly handover status reports, Track pending handovers and highlight issues causing delays. Prepare periodic reports for management review
Present weekly/monthly reports on possession progress, pending cases, and customer satisfaction scores, Achieve defined possession and customer satisfaction targets within given timelines
Ensure all required documents (NOC, payment clearance, possession letter, key handover checklist, etc.) are in place. Maintain proper records of handovers-both physical and digital copies. Coordinate with finance and CRM for clearance and final confirmation
Liaise with project, maintenance, and housekeeping teams for flat readiness, Coordinate with security and facility teams for access and support during handover
Capture customer feedback post-handover and escalate concerns to relevant departments,Follow up for quick resolution of post-possession issues (snags, maintenance, etc.).

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