07 Aug
|
HOX Wellness Club
|
Chandigarh
07 Aug
HOX Wellness Club
Chandigarh
About the Role:
We are looking for a dynamic, well-groomed, and customer-focused Front Desk Executive to be the face of our gym. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to manage front desk operations while assisting with membership sales and customer service.
Key Responsibilities:
Welcome members and visitors professionally.
Handle walk-in inquiries, calls, WhatsApp messages, and emails.
Convert inquiries into gym memberships.
Manage member registrations, renewals, and attendance.
Process membership payments and maintain accurate records.
Schedule appointments and coordinate with fitness trainers.
Address member queries and resolve concerns efficiently.
Maintain the reception area and ensure a great customer experience.
Prepare daily reports on inquiries, memberships, and collections.
Support promotional campaigns and membership drives.
Requirements:
Graduate in any discipline.
1–3 years of experience in front desk, reception, customer service, or sales.
Prior experience in a gym, fitness center, hotel, or wellness industry is preferred.
Excellent communication and interpersonal skills.
Basic computer knowledge (MS Office/CRM).
Presentable personality with a customer-first approach.
Willingness to work flexible shifts, weekends, and holidays as required.
What We Offer:
Competitive salary
Attractive incentives
Growth opportunities opportunities
Qualified and supportive work workplace
Interested candidates can apply directly on Indeed or share their updated resume with us.
Pay: ₹19,000.00 - ₹27,592.39 per month
Work Location: In person
📌 Front Desk Executive Chandigarh
🏢 HOX Wellness Club
📍 Chandigarh