Job Title: Field Service Engineer

Department: Service & Maintenance

Location: Pimpri-Chinchwad, Thermax Chowk

Reports To: Service Manager / Technical Head

Job Summary:

We are seeking a skilled and motivated Service Engineer to provide technical support, perform installations, troubleshoot equipment issues, and maintain client satisfaction. The ideal candidate will be hands-on, customer-focused, and capable of working independently or in a team workplace.

Key Responsibilities:
Install, configure, and commission company equipment at client sites
Perform preventive and corrective maintenance as per schedules
Troubleshoot and repair hardware and software issues
Provide technical support and training to clients
Maintain service logs, reports, and documentation
Coordinate with the internal team for parts, escalations, and updates
Ensure customer satisfaction and build strong client relationships
Follow safety protocols and company service standards

Qualifications & Experience:
Diploma / Bachelor's Degree in Electrical, Electronics, or related field
1–3 years of experience in service or technical support roles (Fresher may apply for junior roles)




Robust knowledge of [mention specific machines/equipment if any]
Good understanding of technical drawings and manuals
Basic knowledge of software/hardware interfacing is a plus

Skills Required:
Excellent troubleshooting and diagnostic skills
Solid communication and customer handling skills
Willingness to travel for on-site support (if applicable)
Ability to work under pressure and meet deadlines
Familiarity with tools, testing equipment, and safety practices

Working Conditions:
Field visits, travel to client locations (local & outstation)
On-call support when required
Flexible working hours based on client needs

Job Type: Full time Pay: ₹200,000.00 - ₹300,000.00 per year

Benefits
Health insurance
Internet reimbursement
Paid sick time
Provident Fund

Experience:
Service Engineer: 2 years (Required)
Automation Industries : 2 years (Required)
Door Automation Industries : 2 years (Required)

Willingness to travel:
50% (Required)

Work Location: In person

📌 Field Service Engineer Pimpri Chinchwad (Pimpri-Chinchwad)
🏢 NIHVA Technologies
📍 Pimpri-Chinchwad