Job Summary

The Senior process Associate/ Analyst is a position with minimum 3+ years of experience in KPO, BPO industry with minimum graduation qualification, should be willing to get trained in Insurance/F&A; field.

Responsibilities
Perform assigned tasks with accuracy and within a reasonable timeframe, ensuring all work is peer-reviewed
Follow instructions and directions to determine solutions, with limited decision-making authority
Identify risks and opportunities with guidance and escalate issues as necessary
Support the team by collecting data, delivering analysis, and assisting in problem resolution
Communicate effectively with the immediate team, articulating points of view clearly
Demonstrate an enquiring mind by asking questions and developing creative approaches to tasks
Show capability to lead by example and encourage others within the team
Provide support to meet client requirements, identifying, evaluating, and recommending options, and implementing solutions if required
Maintain self-motivation and confidence in own abilities, seeking feedback for continuous improvement




Exhibit some level of demonstrable success as evidenced by manager or client feedback

Competencies
Candidate should be a Graduate or a Postgraduate
Valuable academic records (minimum 50% or above)
Excellent communication skills (Verbal and Written)
Proficiency in tools such as MS Word, MS Office and Excel
Solid knowledge in insurance or finance
Open to rotational shifts
Knowledge of employee advantages regulations and compliance is a plus

Qualifications
Any Graduate or Post Graduate
Minimum work experience should 3 years in an international BPO/KPO with Insurance or Finance domain knowledge
Should have worked for a minimum period of 12 months as a Sr. Executive/ Sr. Associate/ Sr. Analyst

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Analyst Operations Management Bengaluru
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