Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. A role with the Integrity Hotline means a chance to positively impact Target via triage, investigation and resolution of employee relations concerns.
You will build productive partnerships with Human Resources, field leadership, employee relations attorneys, paralegals and others to investigate and provide thorough, thoughtful and timely issue resolution. As a Sr Compliance Specialist you will:
Serve as initial point of contact and intake for all communication received through the Incident case management system, email inbox and mail
Ensure accurate and timely routing of workflow and investigative assignments; evaluate incoming cases for complexity or urgency and follow department escalation procedures as required
Act as administrator for the case management system by managing access, performing updates and enhancements, and partnering as necessary on technology issues
Provide administrative support to the Hotline Consultants by assisting with documentation requests,
updating cases with critical information and auditing Hotline data
Conduct analysis of Hotline data and reports to identify trends and package insights for leadership; support reporting and analytic efforts by reviewing data for accuracy, building current reports, and/or managing requests as appropriate
Other duties as assigned
Core responsibilities of this job are described within this .
Job duties may change at any time due to business needs
About You
High school diploma or GED
1+ years of experience in customer service, data entry or other support functions
Ability to manage multiple projects simultaneously, maintaining appropriate prioritization and ensuring adherence to deadlines
Ability to apply discretion and sensitivity while working with confidential information
Strong written and verbal communication skills and the ability to work effectively as a member of a team
Ability to adapt to change and navigate a agile, fast paced workplace
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
📌 Lead Compliance Specialist Bengaluru (India)
🏢 Target
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.