Industry Preferences: Basic Hardware and Networking Knowledge
Job Location :- Rabale, Navi Mumbai
Role in the current company:
Job Profile Mandatory
● Basic knowledge of Networking and hardware.
● Understanding of basic website check in check out flow.
● Monitor servers, applications, websites, and network devices 24×7.
● Deployment and support of the tools in use to monitor systems and applications
● Perform administrative tasks from the Operation Manager console, provide application support multiple monitoring platform, create, and maintain monitoring and notification rules.
● Review system monitoring tools console security and reviews.
● Work with project managers and peers to understand and solve challenging technical problems,
produce effort estimates, and improve system functionality, reliability and reduce costs.
Prepare daily health check reports.
Maintain monitoring documentation and SOPs.
Ensure timely escalation as per the escalation matrix.
● Run daily maintenance checks, running DB queries, upgrading agents to the latest versions and verify-update configuration when needed
● Knowledge of popular operating systems, software applications, and remote connection systems.
● Excellent interpersonal skills.
● Valuable written and verbal communication skills.