ob Title: Quick Commerce Executive Location: Bangalore Department: Operations / E-commerce Job Summary:We are looking for a proactive and detail-oriented Quick Commerce Executive to manage and streamline end-to-end operations of our quick commerce business. The ideal candidate will ensure efficient order processing, inventory management, vendor coordination, and last-mile delivery to deliver a seamless customer experience.

Key Responsibilities: 1.

Operations

ManagementOversee daily quick commerce operations including order processing and fulfillment Ensure timely dispatch and delivery of orders within defined SLAs Monitor and improve operational efficiency and turnaround time 2. Inventory & Warehouse ManagementMaintain accurate inventory levels across dark stores / warehouses Coordinate stock replenishment and demand forecasting Minimize stock-outs and wastage 3. Vendor & Partner CoordinationLiaise with suppliers, delivery partners, and third-party vendors Ensure smooth procurement and logistics operations Negotiate and manage vendor performance 4.

Last-Mile Delivery ManagementCoordinate with delivery teams to ensure on-time delivery Track delivery performance metrics and optimize routes Resolve delivery-related issues and escalations 5.

Customer





ExperienceMonitor customer feedback and resolve complaints Ensure high service quality and customer satisfaction Work closely with support teams to improve user experience 6. Data & ReportingTrack KPIs such as order fulfillment rate, delivery time, and cancellations Prepare daily/weekly/monthly reports Use data insights to drive process improvements Requirements:Bachelor’s degree in Business, Operations, Logistics, or related field 1–4 years of experience in Quick Commerce / E-commerce / Supply Chain / Logistics Strong understanding of hyperlocal delivery models Proficiency in Excel / Google Sheets; knowledge of ERP tools is a plus Excellent problem-solving and multitasking skills Ability to work in a quick-paced, high-pressure environment Preferred Skills:Experience with quick commerce platforms (e.g., dark store operations) Robust analytical mindset Good communication and coordination skills Familiarity with inventory management systems Key Performance Indicators (KPIs):Order fulfillment rate On-time delivery percentage Inventory accuracy Return & cancellation rate Working Conditions:Versatile shifts (including weekends/holidays if required) On-ground coordination with warehouses/dark stores

📌 Quick Commerce Executive Bengaluru
🏢 Shashila Healthy Master
📍 Bengaluru