Impresario Entertainment & Hospitality Pvt. Ltd. is seeking experienced and service-oriented Captains to lead front-of-house operations and deliver exceptional dining experiences. The ideal candidate will have strong leadership skills, excellent guest-handling abilities, and experience in managing restaurant service standards in a rapid-paced environment.
Key Responsibilities
Welcome guests and ensure a warm, qualified dining experience.
Supervise and coordinate the service team during operations.
Take guest orders accurately and ensure timely, efficient service.
Assist guests with menu recommendations, food pairings, and special requests.
Monitor table service to maintain the highest standards of hospitality.
Resolve guest concerns promptly and professionally.
Coordinate with the kitchen and bar teams to ensure smooth service flow.
Train and guide stewards on service standards and SOPs.
Ensure cleanliness, hygiene, and proper table setup throughout the shift.
Handle billing and payment processes when required.
Support the Restaurant Manager in achieving operational and guest satisfaction goals.
Requirements
2–5 years of experience as a Captain or Senior Steward in a restaurant, hotel, or hospitality establishment.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Customer-focused with a positive and qualified attitude.
Ability to work in a fast-paced environment and handle peak-hour operations.
Well-groomed appearance and professional etiquette.
Basic computer/POS knowledge is preferred.
Flexibility to work rotational shifts, weekends, and public holidays.
Location Multiple locations across Mumbai.
How to Apply
If you have a passion for hospitality, strong leadership skills, and enjoy delivering exceptional guest experiences, we'd love to hear from you. Apply now with your updated resume.