Designation : Store Manager : Manage day-to-day operations of the Grest store and ensure smooth store functioning. Lead, motivate, and monitor store staff to achieve sales and business targets. Drive sales of smartphones, refurbished devices, accessories, and other products.

Handle customer interactions, resolve complaints, and ensure a high level of customer satisfaction. Manage device buyback/trade-in processes, including inspection, valuation, and documentation. Monitor inventory, stock movement, accessories, and store assets.

Ensure accurate billing, cash handling, daily reconciliation, and financial compliance. Track store KPIs, sales performance, conversion, productivity, and customer feedback. Conduct regular stock audits and ensure proper control of store inventory.





Train team members on products, processes, software, and customer service. Ensure compliance with company policies, SOPs, and operational guidelines. Coordinate with regional/area managers and support teams to resolve operational issues.

Prepare daily/weekly/monthly performance reports and share business updates with management. Maintain store presentation, discipline, cleanliness, and operational standards. Ensure proper tracking of accessories and other inventory items through the billing/inventory system.

📌 Retail Store Manager Gurugram (India)
🏢 Radical Aftermarket Services Private
📍 India