Position:- Sales Team Leader

Location- Lakdikapul, Hyderabad

Job Summary Looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization's objectives and increase sales through Digital Process

Duties And Responsibilities
Need to handle own team of 15 Tele-callers
Manage day-to-day activities of the team & their performance
Monitoring calls and guide Tele-callers to achieve and improve on the performance & Delegating tasks to team members.
Set Goals and handle Tele-caller by coaching on sound sales practices, role plays, OJT and provide regular feedback to Tele-callers.
Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
Ensures staff meets daily Sales Targets.
Preparing Roster, Shrinkage and Attrition calculation, Agent report etc.
Engaging the team to achieve Team & Organizational goals.




Developing and implementing a timeline to achieve targets.
Conducting /facilitating training for team members to maximize their potential.
Conducting weekly performance reviews.
Creating a pleasant working setting that inspires the team.

Minimum Requirement:-
Educational Qualifications ;- any Graduate
Minimum of 4+ years of experience in Sales BPO (with 3+years in Team Handling role).
On-the-job training.
Excellent communication skills.
Confidence and with strong negotiating skills.
Computer literate.
Strong organizational skills to give the team direction.
Preferred from inbound sales call center only with Life Insurance Experience
Additional Skill Required Positive command on English & Telugu
Any Other Specification Strong Interpersonal- skill /Team Player

📌 Sales Team Leader Hyderabad (India)
🏢 Recex.co
📍 India