To handle both inbound & outbound calls
To educate the people calling about the facilities offered by the Home Healthcare
To transfer the incoming calls to the correct extension.
Proper diversion or handling of calls in case the person is not available.
To handle emergency codes e.g. code blue, bomb threat.
Customer Feedback Entry in complaint Tracker.
Daily update of equipment & Physio entries, GMC, SMC in Handover.
VIP list Updating
Tracking of staff deputed to Homecare Services
Responsible for calls on IVR
Coordination for patient requirement
Responsible for Daily census
Responsible for her call conversion
Responsible for Web query
Responsible for daily handover report to HOD
Responsible for field Report
📌 Sales Executive Gurugram
🏢 Mhc
📍 Gurugram