Role: SCCM Job Requirements* • Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment.
Valuable Understanding of ITSM process • Responsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR etc.) • Escalation for End user computing issues and complains received from business users.
Partner with internal and external stakeholders by having periodic reviews of overall end user computing service delivery.
Effort analysis, work allocation, resource planning and optimization.
Preparation of daily/weekly/monthly reports (internal and to client)



Infra Implementation and Rollout - MECM + Trellix ePO + Intel EMA Key Responsibilities* - Positive understanding of IT infrastructure tools like Intune, EMA, MDM - Vulnerability management - Hands-on experience in Powershell scripting - Hands-on experience in WDS, managing PXE - Proactive monitoring and robust follow-up practices to ensure overall compliance - Hands-on experience in Intune / AutoPilot - Understanding on latest technologies and their applications - Motivational behavior among team is appreciated - Ready to accept new changes in process or pro

📌 Sccm/mecm Pune (India)
🏢 Tata Consultancy Services
📍 India