Key Responsibilities
Lead end-to-end delivery of ServiceNow ITSM and ITOM Discovery implementation projects.
Manage project scope, timelines, budgets, resources, and deliverables throughout the project lifecycle.
Develop detailed project plans, milestones, and governance frameworks.
Coordinate with ServiceNow developers, architects, and functional consultants to ensure best-practice implementations.
Act as the primary point of contact for business stakeholders and leadership teams.
Drive stakeholder communication, expectation management, and project governance.
Collaborate with change management teams to support user adoption, training, and business readiness.
Identify project risks, implement mitigation strategies, and manage issue resolution.




Monitor project budgets, forecasts, and resource allocation.
Provide regular project dashboards, executive reports, and status updates.
Ensure compliance with organizational standards and ServiceNow implementation best practices.

Required Skills

ServiceNow Project Management

ServiceNow ITSM

ServiceNow ITOM Discovery

Project Planning & Delivery

Stakeholder Management

Budget & Resource Management

Risk & Issue Management

Project Governance

Agile / Waterfall Methodologies

Executive Reporting & Communication

📌 Servicenow Project Manager Chennai (India)
🏢 Cerebra
📍 India