We are seeking a Service Coordinator to manage service operations, customer support, CRM activities, and AMC/CMC contracts while ensuring timely service delivery and a high standard of customer satisfaction.

Key Responsibilities
Coordinate daily service operations and customer requests.
Manage CRM records, service tickets, and customer communications.
Coordinate with Sales, Service, and Technical teams for timely execution.
Administer AMC/CMC contracts, renewals, and service schedules.
Schedule installations, preventive maintenance, and breakdown visits.
Prepare quotations, work orders, and service documentation.
Track service requests through closure and maintain service records.
Ensure effective customer communication and process compliance.





Qualifications
Bachelor's degree in any discipline.
2–5 years of relevant experience in Service Coordination or Customer Support.

Required Skills
Robust communication and coordination skills.
Experience with CRM systems and AMC/CMC management.
Proficiency in MS Office.
Excellent organizational, multitasking, and problem-solving abilities.
Basic understanding of technical products and service operations.

Pay: From ₹25,000.00 per month

Perks
Provident Fund

Work Location: In person

📌 Service Co Ordinator Gurugram
🏢 Static Systems Electronics Private Limites
📍 Gurugram