Job Role
Handling personalized service requests of customers.
Generation of timely business MIS.
Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
Coordination with CPC/RPC/Investment desks for account opening of customers.
Managing complaints of customers and ensuring their resolution within TAT.
Job Requirement
Developing and maintaining banking relationships with a select group of high net worth customers
Excellent communication skills with customer service orientation
Courteous and polite.
Valuable knowledge of Microsoft excels.
Understanding of banking norms and processes.
📌 Service Delivery Officer Branch Banking Branch Banking Mumbai (India)
🏢 Kotak Mahindra Bank
📍 India
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