Educational Requirements
Bachelor of Engineering
Bachelor Of Comp. Applications
Bachelor Of Technology
Master Of Engineering
Master Of Comp. Applications
Master Of Technology
Service Line
Cloud Infrastructure Services
Responsibilities
Provide L1/L2 support for Storage systems (HP Storage, EVA).
Monitor and manage backup operations using Dell NetVault and other backup tools.
Perform backup scheduling, monitoring, and issue resolution.
Execute data restore requests and recovery activities.
Conduct backup and recovery testing to ensure data integrity.
Monitor storage utilization and assist in capacity planning.
Handle incident/service requests as per SLA.
Maintain documentation and follow ITIL processes (incident/change/request).
Technical and Qualified Requirements
Basic knowledge of Storage Administration (HP Storage, EVA)
Hands-on exposure to Backup tools (Dell NetVault / Backup Technologies)
Understanding of backup recovery concepts
Familiarity with monitoring tools and logs analysis
Basic knowledge of ticketing tools (ServiceNow/Remedy)