Roles & Responsibilities
Install, configure, and troubleshoot laptops, desktops, printers, and peripheral devices.
Provide hardware and software support, including Windows OS installation and system upgrades.
Diagnose and resolve desktop, application, and user account issues.
Install, configure, and maintain CCTV cameras, DVR/NVR, and Access Control Systems.
Perform in office field support and preventive maintenance at customer locations.
Configure and troubleshoot basic networking devices and connectivity issues.
Maintain service reports and update support tickets after each visit.
Ensure timely resolution of customer issues while meeting SLA requirements.
Coordinate with internal teams and customers for smooth service delivery.
Candidates currently working as Desktop Support, IT Support, or Field Service Engineers with relevant experience are preferred.
📌 Service Engineer Mumbai
🏢 Online Tek Support It Services
📍 Mumbai
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