Job Title: Atlassian Administrator - Integrations & Automation

Experience: 8 - 12 years

Location: Hyderabad

Work Mode: Hybrid (3 days from office)

Working Hours: 12:00 PM 9:00 PM

Job Summary

We are looking for an experienced Atlassian Administrator with robust expertise in integrations and automation. The role involves managing and enhancing Jira, Confluence, and related Atlassian tools, with a focus on building productive workflows and seamless integrations across systems.

Key Responsibilities
Administer and maintain Atlassian tools (Jira, Jira Service Management, etc.) and integrations with tools like Aha and SNOW.
Design, configure, and optimize workflows, fields, permissions, and dashboards
Build and manage integrations with third-party tools (e.g., CI/CD tools, HR systems, Slack,APIs)
Develop and maintain automation rules to improve operational efficiency
Support user onboarding, access management, and ongoing platform support




Troubleshoot issues and ensure system stability and performance
Work closely with cross-functional teams to gather requirements and implement solutions
Maintain documentation for configurations, processes, and integrations

Required Skills & Experience
812 years of experience in Atlassian administration
Strong hands-on experience with Jira and Confluence administration
Expertise in automation tools (e.g., Jira Automation, ScriptRunner, or similar)
Experience in integrating Atlassian tools with external systems using APIs/webhooks
Valuable understanding of Agile and ITSM practices
Basic knowledge of scripting Groovy, Python, or similar) is an added advantage
Strong problem-solving and communication skills

Nice to Have
Experience with Atlassian Cloud environments
Experience with coding or scripting
Atlassian certifications are a plus

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