B2C Sales Team Lead – Job DescriptionRole Overview

Responsible for managing the B2C sales team, achieving enrolment and revenue targets, monitoring sales activities, improving conversions, and ensuring effective lead management and CRM discipline.

Key Responsibilities
Lead and manage B2C sales executives to achieve daily, weekly, and monthly targets.
Monitor calls, follow-ups, counselling sessions, and conversion performance.
Handle inbound and outbound lead calls, counselling prospects, and closing prospects.
Support the team in objection handling and high-value lead conversions.
Allocate leads, track follow-ups, and ensure timely customer engagement.
Maintain CRM accuracy and monitor sales reports.
Conduct team reviews, training sessions, and performance improvement activities.
Prepare sales performance reports and share insights with management.

KPIs




Monthly enrolment and revenue achievement.
Lead conversion percentage.
Call volume and follow-up completion.
Counselling sessions completed.
CRM updates and team productivity.

Requirements
Bachelor's degree in any discipline.
1–3 years of experience in sales, counselling, tele-sales, or team handling.
Experience in B2C/EdTech sales preferred.
Robust communication skills in Malayalam and English.
Positive leadership, negotiation, and objection-handling skills.
Ability to work with sales targets and CRM tools.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits
Cell phone reimbursement
Commuter assistance
Paid sick time
Paid time off

Work Location: In person

📌 Team Lead Sales Kozhikode
🏢 Perpex Insights
📍 Kozhikode