Job Title: Team Leader (TL) Key Responsibilities * Team Leadership:

Lead, supervise, and motivate a team of telecallers to achieve daily, weekly, and monthly sales targets.
Performance Monitoring:

Track KPIs such as call volume, conversion rate, revenue generation, and team attendance.
Coaching &
Development:

Conduct regular training sessions and coaching to continuously improve team sales skills and performance.
Escalation Management:

Handle customer escalations and resolve complex issues professionally.
Reporting:

Prepare and submit daily, weekly, and monthly performance reports to management.
Quality Assurance:

Ensure team adherence to company policies, guidelines, and quality standards.
Strategy &
Coordination:





Coordinate with management to plan and implement effective sales strategies.
Hiring &
Onboarding:

Assist in recruiting, interviewing, and onboarding current telecallers as required. Required Skills &
Qualifications Robust leadership, team management, and interpersonal abilities.

Excellent communication, sales negotiation, and objection-handling skills.

Proficiency in analyzing sales metrics, reports, CRM software, and Microsoft Excel.

Robust problem-solving, decision-making, and organizational skills.
Target-driven mindset with a passion for driving team success.

📌 Team Leader Thane
🏢 Really Agritech Private
📍 Thane