Role & responsibilities
Follow up with US insurance companies to check the status of outstanding medical claims.
Analyze denied, rejected, and unpaid claims and take appropriate action for resolution.
Verify claim status, payment details, and eligibility through payer portals or phone calls.
Work with insurance representatives to resolve claim issues and secure timely reimbursements.
Document all call details, claim updates, and follow-up actions accurately in the billing system.
Identify denial reasons and coordinate with internal teams for claim corrections and resubmissions.
Ensure compliance with HIPAA guidelines and client-specific quality standards.
Meet daily productivity, quality, and collection targets.




Prioritize accounts based on aging and follow-up requirements.
Maintain qualified communication with insurance representatives and internal stakeholders.

Preferred candidate profile
Valuable verbal communication skills in English.
Basic knowledge of Medical Billing and Revenue Cycle Management (preferred).
Ability to analyze claim denials and resolve AR issues.
Basic computer proficiency and typing skills.
Freshers with valuable communication skills or experienced AR Callers are welcome to apply.

📌 Walk In International Voice Process Chennai (India)
🏢 E Care India
📍 India