Join our UK BPO operations team and handle client-facing voice processes for UK-based customers. You will manage calls, document interactions accurately, and meet daily quality and productivity targets. This is an in office, full-time role in Anantapuramu with UK-aligned working hours. Clear spoken English and a professional phone manner are essential.
Responsibilities
Handle inbound and outbound voice calls for assigned UK client processes
Follow scripts, SOPs, and compliance guidelines on every interaction
Update CRM and ticketing systems with accurate call notes
Meet daily call volume, quality, and attendance targets
Participate in training, calibration, and feedback sessions
Requirements
Fluent spoken English with neutral or UK-friendly accent
Good listening skills and professional telephone etiquette
Willingness to work UK shift hours (timings shared at interview)
Basic computer skills — typing, browsers, and CRM tools
Freshers welcome; prior BPO or customer service experience is a plus
Role Requirements
Positive communication skills — Telugu and English required; Hindi is a plus
Location: Anantapuramu (on-site only, no remote)
Passionate, go-getter, and self-learner attitude
Willingness to work UK shift hours (timings shared at interview)
Wired headset with noise-cancelling mic for voice processes
Anantapuramu, Andhra Pradesh
UK shift hours (timings shared at interview)
Salary: Discussed at interview based on experience
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Why this role?
Applying for UK BPO Process Executive. We usually respond within 3–5 business days.
📌 Uk Bpo Process Executive Anantapur
🏢 ViswaVardhan Vyapara
📍 Anantapur
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