The Talent Growth Architect (TGA) is responsible for driving the performance and development of the Business Development Associate (BDA) team through onboarding, training, quality assurance, and process improvement. The role involves managing intern operations, conducting call audits, overseeing referral programs, maintaining CRM hygiene, and collaborating with Recruitment, Sales, and Operations to enhance productivity, learner experience, and overall business outcomes.
Responsibilities
Driving the performance and development of the Business Development Associate (BDA) team through onboarding, training, quality assurance, and process improvement.
Managing intern operations.
Conducting call audits.
Overseeing referral programs.
Maintaining CRM hygiene.
Collaborating with Recruitment, Sales, and Operations to enhance productivity, learner experience, and overall business outcomes.
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