Job Title: International Voice Process (US Client)
Location: Noida / On Site
Experience: Fresher
Shift: US Shift (Night Shift)
Employment Type: Full-time
Key Responsibilities
Handle customer interactions via voice calls professionally and courteously.
Assist customers with inquiries, concerns, and service-related requests.
Provide accurate information and resolve customer issues within defined timelines.
Maintain detailed records of customer interactions and transactions.
Meet quality, productivity, and customer satisfaction targets.
Follow company policies, processes, and compliance guidelines.
Collaborate with team members and supervisors to improve customer experience.
Eligibility Criteria
Graduate Only (Except B.Tech/BE).
Freshers are welcome to apply.
Excellent verbal communication skills in English.
Basic computer knowledge and typing skills.
Willingness to work in US shifts (Night Shifts).
Solid interpersonal and problem-solving skills.
Preferred Skills
Good listening and communication abilities.
Positive attitude and customer-centric approach.
Ability to handle pressure and multitask.
Quick learner with adaptability to new processes.
Benefits
Attractive salary package, Salary best in industry
Both Side Cab facility
Training and growth opportunities opportunities.
Dinner allowance will provide
Friendly and professional work setting.
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