07 Aug
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Tripkite Tours And Travels
|
Nedumbassery
07 Aug
Tripkite Tours And Travels
Nedumbassery
Tripkite Tours & Travels LLP is looking for an enthusiastic and customer-focused Travel Consultant to join our growing team.
The ideal candidate should have excellent communication skills, a passion for travel, and the ability to understand customer requirements and recommend suitable travel solutions. Both experienced candidates and freshers with excellent communication skills are encouraged to apply.
Key Responsibilities
Handle customer enquiries through phone, WhatsApp, email, and other communication channels.
Understand customer travel requirements, preferences, and budgets.
Prepare and provide suitable tour packages, honeymoon packages, and customized itineraries.
Explain package inclusions, exclusions, pricing, terms, and travel arrangements to customers.
Follow up with leads and convert enquiries into confirmed bookings.
Coordinate with hotels, transport providers, tour operators, and other travel partners.
Assist customers with flight ticketing, hotel bookings, visa documentation, travel insurance, and other travel-related services.
Maintain proper records of customer enquiries, follow-ups, and bookings.
Provide excellent customer service before, during, and after the trip.
Achieve assigned sales and customer conversion targets.
Requirements
Excellent verbal and written communication skills in Malayalam & English (Hindi will be an added advantage.
Positive customer-handling and interpersonal skills.
Basic knowledge of travel and tourism is an advantage.
Ability to confidently communicate with customers and understand their requirements.
Positive negotiation and convincing skills.
Basic computer knowledge and familiarity with MS Office / Google Workspace.
Ability to work independently as well as part of a team.
Willingness to learn and develop knowledge of travel products and destinations.
Freshers with excellent communication skills are also encouraged to apply.
Previous experience in a travel agency, tour operation, ticketing, or customer service role will be an advantage.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Travel Consultant Nedumbassery
🏢 Tripkite Tours And Travels
📍 Nedumbassery