07 Aug
|
Recognized
|
India
About the Role
Rubiscape is looking for an outcomes -driven Customer Success
Manager to ensure our enterprise and institutional clients maximize the value,
adoption, and ROI of their decision intelligence investments. You will own the
post -sale customer relationship, driving user retention and expansion.
Key Responsibilities
Lead
the post -sale onboarding journey, moving enterprise users from initial
deployment to active platform democratization within days.
Act
as a strategic advisor, helping clients establish their internal AI
Skilling academies using the Rubiversity framework to future -proof their
internal workforce.
Proactively
monitor platform health metrics, resolve adoption roadblocks, and identify
prospects for account expansion and multi -year contract renewals.
Requirements
3–6
years of experience as a CSM, Account Manager, or Implementation
Consultant within the enterprise B2B SaaS or data analytics sector.
Exceptional
communication skills with the technical fluency to discuss data workflows
with data science and IT teams.