Job Title: Manager- Data Analyst / BI Analyst / Process Mining Expert

Required skillset:
Solid expertise in Data Analysis, SQL and/or PQL
Expertise in Business Intelligence or Process Mining tools
Expertise in Celonis / ARIS / Signavio Process Mining or Power BI / Tableau / Qlik or, including analysis and cleansing of the source systems data, establishing ETL and creation of Data Visualisations
Ability to perform Data Storytelling, i.e. to provide narrative explaining the visualized data to Business stakeholders. Please format and allign the job description without changing any word or sentence
Solid understanding of Statistics foundations (e.g. key distributions, corelation vs. coincidence, outlier, percentile)
Experience in Requirements Gathering, Analysis, and Documentation
Excellent written and verbal communication skills (including facilitation of workshops (virtual and in office)
Proficiency in usage of Collaboration Tools (such as Teams, SharePoint, and OneNote) and MS Office tools (Excel, PowerPoint, Word)

Responsibilities:
Utilize Celonis process mining tool to perform ETL tasks (i.e. back-end) and to build analytics (i.e. front-end) allowing to visualize processes executed by business.




Collaboration with: IT, Data and Business stakeholders.
Identify process bottlenecks, deviations, and opportunities for improvement through data analysis
Conduct root cause analysis to understand the underlying issues affecting process performance
Create and maintain process maps, dashboards, and reports to communicate findings and recommendations to stakeholders.

Skills / Qualifications:

Key Capabilities / Competencies
5+ years of working experience – most preferably as a Data Analyst / BI Expert / Data Scientist / Process Mining Expert
Experience in creating and updating dashboards in BI or Process Mining tools
Expert in SQL (knowledge of PQL is a plus)
Experience in Requirements Gathering
Very valuable communication skills (including facilitation of workshops)
Tools: SQL/PQL, Celonis/ARIS/Signavio Process Mining, Teams / SharePoint / OneNote, Jira / Confluence, MS Office (Excel, PowerPoint, Word)

Expected years of experience:

5+ years

Expected Educational Qualifications:

Post Graduate level Education (MS, MTech, MBA, MSc) preferably in IT

📌 Manager Process Mining Mumbai
🏢 Dhl
📍 Mumbai