07 Aug
|
Unity SFB
|
India
Job Description
• Design, develop, test, and deploy chatbot and voicebot solutions using AI/ML and LLM technologies.
• Build and optimize conversational flows, intent recognition, entity extraction, and dialogue management systems.
• Implement and fine-tune LLM-based applications, prompt engineering strategies, and generative AI solutions.
• Develop Retrieval-Augmented Generation (RAG) and knowledge retrieval capabilities for contextual responses.
• Integrate bots with APIs, CRM platforms, databases, enterprise applications, and backend systems.
• Monitor bot performance, conversation analytics, fallback rates, and customer interactions to drive continuous improvement.
Key Responsibilities:
📌 Business Analyst Ai Rupa (India)
🏢 Unity SFB
📍 India