ServiceNow Technical Lead
Job Summary:
The ServiceNow Technical Lead is responsible for the overall design, implementation, and maintenance of the ServiceNow platform within the organization. This role involves working closely with business stakeholders, IT teams, and external vendors to ensure that the ServiceNow platform meets the needs of the organization and is aligned with industry best practices. The ideal candidate will have a solid technical background in ServiceNow, excellent problem-solving skills, and the ability to lead and mentor a team of ServiceNow developers and administrators.
Key Responsibilities:
Lead the technical design and development of ServiceNow modules
Translate business requirements into technical specifications and implement best-practice solutions
Oversee ServiceNow configuration, customization, workflows and integration with other systems
Define and enforce coding standards, development methodologies, and best practices
Mentor and guide ServiceNow developers and administrators
Collaborate with business analysts, project managers,



and stakeholders to deliver high-quality solutions
Manage platform upgrades, patching, and performance optimization
Ensure compliance with security, data governance, and architectural standards.
Troubleshoot and resolve complex technical issues within the ServiceNow platform
Participate in roadmap planning and contribute to ServiceNow strategy and innovation

Qualifications:
Bachelors degree in computer science, Information Technology, or related field
6+ years of experience in ServiceNow development
2+ years in a technical lead or architect role
Robust understanding of ServiceNow architecture and APIs
Hands-on experience with scripting (JavaScript, AngularJS)
Experience with ServiceNow integrations (REST, SOAP, MID Server, etc.)
Proficiency in ServiceNow modules such as ITSM, ITOM, CMDB, and Discovery
Excellent communication, leadership, and problem-solving skills
Nice to have: SecOps, HRSD, or AI related
Version of SN Zurich or Yokohama

📌 Servicenow Tech Lead Bengaluru
🏢 ADM
📍 Bengaluru