We are seeking an experienced Store Manager to oversee our luxury jewellery store at Chennai Airport. The candidate will be responsible for store operations, sales performance, team management, and coordination with airport authorities while ensuring exceptional customer experience.
Key Responsibilities
Manage day-to-day store operations and ensure smooth functioning
Drive sales performance and achieve monthly and annual targets
Lead, train, and motivate the sales team
Ensure compliance with brand standards, airport SOPs, and security norms
Handle inventory management, stock audits, and shrinkage control
Prepare daily sales reports and MIS
Coordinate with airport authorities, security teams, and vendors
Address customer complaints and ensure high service standards
Ensure proper visual merchandising and product display
Eligibility & Requirements
Minimum 3–5 years of experience in retail, preferably in jewellery or luxury retail
Prior airport retail/store management experience is highly preferred
Solid leadership, team-handling, and decision-making skills
Excellent communication skills in English and Hindi
Knowledge of inventory systems, POS, and reporting
Ability to work under pressure in a high-footfall airport environment
Passport preferred
Salary & Advantages
Attractive salary package based on experience
Performance-based incentives
PF, ESI, and other statutory benefits
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Versatile schedule
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund