Job Description – IT Support

Job Title: IT Support
Department: Information Technology
Location: Chennai
Experience: 1–3 Years (or as required)

Job Summary

We are seeking a dedicated IT Support Executive to provide technical assistance and support for computer systems, hardware, software, and network-related issues. The ideal candidate will troubleshoot problems, maintain IT infrastructure, and ensure smooth day-to-day IT operations across the organization.

Key Responsibilities
Provide first-level technical support to end users for hardware, software, and network issues.
Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
Troubleshoot operating system, email, and application-related problems.
Manage user accounts, passwords, and access permissions.
Monitor and maintain IT assets and inventory records.
Configure and support network devices such as routers, switches, and Wi-Fi access points.
Perform software installations,



upgrades, and system updates.
Escalate complex technical issues to senior IT staff or vendors when required.
Maintain documentation of incidents, resolutions, and IT procedures.
Ensure compliance with IT security policies and best practices.
Support onboarding and offboarding activities for employees.
Assist with data backup and recovery processes.

Required Skills & Qualifications
Bachelor's degree or diploma in Computer Science, Information Technology, or a related field.
Knowledge of Windows operating systems and Microsoft Office 365.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
Cell phone reimbursement
Leave encashment
Provident Fund

Work Location: In person

📌 It Support Chennai (India)
🏢 Achariya Group of Educational Institutions
📍 India