Key Responsibilities
Patient Services: Warmly welcome patients and visitors, help them fill out medical forms, and ease their worries.
Phone and Communication: Answer busy phone lines, route calls to doctors or departments, and take transparent messages.
Scheduling and Records: Book or change appointments, update personal data, and keep electronic files accurate and secure.
Billing and Insurance: Check patient insurance details, handle co-payments, and collect fees.
Front Desk Upkeep: Keep the reception area clean, orderly, and well-stocked with office supplies.