We are hiring Calling Executives for our e-commerce business to handle NDR (failed delivery) calls and COD order confirmations. Easy customer calling job – no cold calling or sales. Training provided.
What You Will Do:
Call customers for NDR/failed delivery orders and coordinate re-delivery
Call customers to confirm COD orders and verify order details
Follow up with customers regarding delivery issues
Update call status (Confirmed, Reattempt, Cancelled, No Answer, etc.) in the system
Meet daily calling and NDR resolution targets
What We Need:
Explicit communication in Hindi/English (basic level is fine)
Comfortable talking on the phone all day
Basic phone and computer knowledge
Honest and reliable
No experience needed – we will train you
What We Offer:
Fixed monthly salary (paid on time)
Performance-based incentives
Comfortable office environment
On-the-job training
Opportunity to grow within the company